I think the coffee tastes a little weak, what can I do to make good taste coffee.

Hello. There are 3 main factors that affect the taste of coffee, one is the bean, the other is the thickness of the coffee powder, and the other is the amount of coffee powder.

It brews slower and takes more time to finish brewing. what is the problem? Does descaling need to be done?

Yes. The cause of your?problem may be that there is a build-up of limescale inside the boiler or heating tube, which will result in a slower flow of water, which ultimately results in a longer brewing time.

Why is my coffee overflowing from the filter?

There are several reasons:

1.Adding too much ground coffee to the filter.

2. Use filter paper and permanent filter at the same time.

3. Misplacement of carafe.

4.Carafe is taken away for more than 30s during the brewing process.

Just received the machine and it feels too small

Hi, thanks for your question about our machine.

Gevi 4 Cups Small Coffee Maker is positioned as small and exquisite, which is characterized by small size but large capacity, saving space for you.

There is water coming out of the back of the machine.

There is an overflow hole on the back of the machine, when you add water to the water tank beyond the MAX line, the water will flow out of the overflow hole. So please be careful not to exceed the MAX line when adding water.